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News

  • Apr
    17

    Wasp Support April Holiday

    by Sicaro Burnett
    in General

    Wasp Barcode Technologies Technical Support's US Office is closed Friday April 18th 2025, and reopening at 8am on Monday, April 21st 2025.

  • Jan
    18

    End of TLS 1.0 and 1.1 Support

    by Sicaro Burnett
    in General

    Wasp Ending Support for Windows Mobile/CE Devices Using TLS 1.0 and 1.1

View 24 articles

Knowledgebase

InventoryCloud Getting Started (12)


  • Getting Started with InventoryCloud
  • Cloud On-Premise Install Quick Start Guide
  • InventoryCloud/AssetCloud - Filters no longer default to "Contains"
  • QuickBooks - Application with Revoked Certificate
  • PackageTracker: Working with attached pictures in the Android app
View 12 articles

AssetCloud Getting Started (3)


  • Getting Started with AssetCloud
  • RFID Troubleshooting and Setup
  • AssetCloud report customization: Add Grand Total to Asset by Asset Type Report
View 3 articles

FAQs (112)


  • What is Thermal Transfer
  • Multiple programs: SQL database response is slow
  • Mobile device feature comparison chart
  • AssetCloud & InventoryCloud: data encryption
  • Wasp Cloud products: SSO setup with Okta SAML: Required fields, XML file, and other info
View 112 articles

Cloud (175)


  • InventoryCloud: Why do FIFO and LIFO items show Average Cost?
  • Cloud On-Premise: mobile device connection troubleshooting
  • AssetCloud/InventoryCloud: How can I add a digital signature to a PDF export in Report Designer?
  • Cloud On-Premise: red errors in PowerShell during RabbitMQ installation - "no valid module file was found in any module directory"
  • Zapier integration with Wasp's Cloud products
View 175 articles

Hardware (392)


  • WPL305 - What is the maximum size of a label I can print on the W305?
  • Enable Telepen symbology barcodes on WCS3900, WLR8900, WLR8950 scanners
  • 5000 Cash Drawer: Batch file to open cash drawer
  • Unable to calibrate labels longer than 10 inches with WPL610
  • WRP8055 Thermal Printer - I'm looking for code that will allow my homebrew POS application to communicate with the Wasp Receipt Printer.
View 392 articles

Software (304)


  • General - How do I add a new paper size to the list of page sizes in Windows?
  • QuickStore: Creating/Receiving a purchase order for a different store
  • BarcodeMaker: Error: BarcodeMaker detected a required component that is not properly registered with Microsoft Excel.
  • QuickStore - Why can't I create new items at the second store in QuickStore Enterprise?
  • WaspTime: Not able to communicate with the ESI system
View 304 articles

Discontinued Products (597)


  • MobileAsset: How to backup, move and restore the database to a new server
  • Importing Into the MobileAsset v7 Database
  • Mobile Asset v7: Picture of asset taken on mobile device doesn't show on the PC's Picture tab
  • Multiple products: Opening a report gives Crystal Reports Viewer error: Page Header plus Page Footer is too large for the page
  • MobileAsset v7: mobile device connection troubleshooting
View 597 articles

Software Updates & Patches (8)


  • MobileAsset v7 Updates & Patches
  • CountIt v2 Updates & Patches
  • WaspTime v6 Updates & Patches
  • WaspLabeler v7 Updates & Patches
  • Cloud On-Premise: How to manually update RabbitMQ (and Erlang) to update JQuery
View 8 articles

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